Senior Personal Banker

Overview

* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

* Follow the established policies in accordance with the bank and the supervisor s direction

* Evaluate customer relationships, new and existing account holders, to offer bank products and services

* Accountable for the personal achievement of monthly new account production as assigned by upper management

* Participate in an active sales environment that may require in-store aisle prospecting

* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day s operations

* Receive cash and checks for deposit, verify amounts, and look for check endorsements

* Examine cash carefully to guard against acceptance of counterfeit checks and identification

* Enter transactions into computer and issue customer receipts

* Sell and prepare money orders, cashier s checks, bank-to-bank wires, and certificates of deposit

* Process western union wires and cash advances

* Cross-sell bank services and products

* Provide bank services to a diverse customer base, including a large Spanish speaking population

* Regular and predictable attendance and punctuality

* Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FCBI is an equal opportunity employer.

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Home | First National Bank Texas - First Convenience Bank

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