Customer Service Warehouse Associate

Customer Service Warehouse Associate

Join Dal‑Tile, a subsidiary of Mohawk Industries, the largest manufacturer of tile and natural stone in the United States. We look for an exceptional Customer Service/Warehouse Associate to support walk‑in customers and handle sales transactions while performing material handling duties.

• Provide customer service, assist with order requirements, answer inquiries, and complete sales transactions.
• Process payments and receipts, reconcile DSRs and cash, prepare bank deposits and petty‑cash balances, create vendor orders, and maintain the customer master file.
• Enter customer orders, create plant/RDC orders, and handle stock replenishment.
• Pull/assemble customer orders, verify outbound orders, restock and label vendor products, maintain displays, and conduct daily cycle counts.
• Receive and unload inbound material, process shipments, stock materials, handle returns, and report damaged shipments for freight claims.
• Operate forklift equipment and maintain a clean, organized, and safe workplace.
• Perform other related duties as required.

• HS diploma or equivalent experience.
• 3+ years of customer service and warehouse experience.

• Organization
• Math
• Time management
• Computer skills
• Detail oriented
• Customer service
• Safety conscious

Regular standing, use of hands, walking, stooping, kneeling, and lifting up to 70 lbs. Reasonable accommodations may be made for disabilities.

Competitive salary with a comprehensive benefits package, including 401k match, employee purchase discount, tuition reimbursement, and more.

Mohawk Industries, Inc. is an Equal Opportunity Employer. Active military, transitioning service members and veterans are strongly encouraged to apply.