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Banking Customer Service Representative - Onsite
Job in
North Lauderdale, Broward County, Florida, USA
Listed on 2026-02-28
Listing for:
Teleperformance USA
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Connect with customers via phone/email/chat/social media to resolve inquiries;
Calmly de-escalate and attempt to resolve customer issues;
Escalate interactions when necessary;
Respond to requests for assistance and process payments;
Track call information for auditing and reporting; provide feedback and upsell if required
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