Sales Agent, Customer Service Rep

Bigelow Management is a real estate management and development company headquartered in Las Vegas, NV, managing properties built and acquired by the same family for over 45 years. Currently, it manages 7,158 apartments primarily located in the southwest.

We offer competitive salaries, great benefits, paid vacation, 9 paid holidays, and a 401(k) plan with company match.

Budget Suites of America is seeking an experienced Sales Agent with at least 5 years of proven experience.

Responsibilities and Requirements:

• Welcome, greet, interact, and assist guests professionally.
• Provide excellent service within the property's standards.
• Maintain a professional demeanor and assist all guests whenever possible.
• Answer questions and provide accurate information about rooms.
• Contribute to a positive work environment by performing daily responsibilities.
• Respond to and resolve guest complaints promptly and creatively, anticipating potential issues.
• Ensure guest privacy and confidentiality.
• Register and assign rooms to guests.
• Control and issue room keys.
• Verify charges and credits are correctly posted.
• Collect guest profile information during check-in.
• Account for and balance cash and cash equivalents at shift start and end.
• Resolve guest complaints within authority or escalate to management.
• Work a flexible schedule.
• Bi-lingual English/Spanish skills are a plus.
• Perform other duties as assigned.
• Maintain high standards of integrity and professionalism.
• Remain drug-free at all times.
• High school diploma or GED required.

Benefits include medical, dental, optical coverage, paid vacation, and 401(k).

Application Process:

Apply online here.

Send resumes to:

Budget Suites of America
ATTN:
Recruitment
1899 W. Brooks Ave.,
North Las Vegas, NV 89032

Fax your resume to: