Senior Healthcare Support Worker

Senior Healthcare Support Worker

To support the 18‑bed acute mental health ward for older adults (65+) at Brant Ward (Witham Court), Lincolnshire Partnership NHS Foundation Trust. We seek an experienced Band 3 Healthcare Support Worker who can provide confidence, calm and high standards, spotting small changes that matter and keeping patients safe during uncertain situations.

The role offers a strong induction, regular supervision and real opportunities to shape ward operations through quality improvement and service development work.

The closing date is 04 February 2026.

Previous applicants need not apply.

Due to the UKVI immigration changes, we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

• Deliver direct care and support (including personal care/ADLs) in line with individual care plans and under the supervision of registered staff.
• Assist with general and specific observations, recognising deterioration or risk, and escalating concerns promptly to the nurse in charge.
• Undertake physical healthcare checks/investigations within competence (e.g., TPR, BP, urine testing and phlebotomy where trained), recording results and reporting abnormalities.
• Facilitate and participate in 1:1 and group therapeutic, recreational and physical activities, promoting independence and meaningful occupation.
• Communicate sensitively with service users, carers and families, and work collaboratively with the multi‑disciplinary team and partner agencies.
• Maintain accurate, timely documentation on Trust systems, ensuring countersigning where required.
• Support safe management of property/valuables, escort service users as per unit procedures, and help maintain good order and cleanliness on the ward.
• Work within Trust policies (safeguarding, equality & diversity, incident reporting, health & safety and information governance); attend supervision, training and appraisals; act as a positive role model and support junior colleagues.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff and serving a population of over 766,000, our people lie at the heart of everything we do.

We could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, with a fantastic place to live and work. We firmly believe that a contented workforce is key to high‑quality care, reflected in our Care Quality Commission rating of ‘outstanding’ for well‑led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive.

We are also leading the way in transforming care, with a multi‑million‑pound transformation of patient environments and radical redesign of community services. Flexible working options, extensive training and promotion opportunities, and support for diversity and staff networks are part of the culture.

• Cavendish Care Certificate or willingness to work towards resourced by LPFT
• NVQ Level 3 in Promoting Independence or equivalent, or working towards achievement
• NVQ Level 2 in Care or equivalent.
• Certificate in Community Mental Health
• ECDL

• Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.
• Voluntary or working capacity with mental health service or equivalent.

• A patient and empathic approach.
• Effective communication with service users, other members of the team and outside agencies.
• Clear and accurate clinical note‑keeping.
• Skills related to physical healthcare interventions such as urine analysis, phlebotomy, TPR and BP, recording findings and informing supervising nurse of results.
• De‑escalation skills.
• Planning and organisational skills.
• Venepuncture.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to verify no prior convictions.

Lincolnshire Partnership NHS Foundation Trust