Casualty Claims Specialist​/Sr. Claims Specialist-Specialty Human Services Division

Casualty Claims Specialist / Sr. Claims Specialist-Specialty Human Services Division

Join as a Casualty Claims Specialist / Sr. Claims Specialist in the Specialty Human Services Division (SHS) at Great American Insurance Group. The position is based in our downtown Cincinnati office, with a hybrid schedule of 3 days in‑office and 2 days work‑from‑home; remote candidates will also be considered.

• Manage a large inventory of claims to evaluate compensability and liability.
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability and damages.
• Determine and negotiate appropriate claim settlements/reserves within assigned authority, and may attend arbitrations, mediations, depositions, or trials.
• Convey complex information regarding coverage and settlements to insureds, claimants and external partners.
• Authorize payments in accordance with assigned authority limits and ensure timely payment execution.
• Maintain accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Perform other duties as assigned.

• Education:
  
  Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or related field, or equivalent experience.
• Experience:
  
  Minimum 5–7 years of property and casualty claims handling; progression toward a professional designation such as Associate in Claims (AIC) is preferred.
• Qualifications:
  
  Ability to work within significant limits and authority on high‑complexity assignments. Strong analytical, negotiation, and problem‑solving skills; knowledge of insurance policies, coverage, and claims procedures; up‑to‑date understanding of industry laws and regulations. Excellent interpersonal, communication and confidentiality skills.

Specialty Human Services

$80,000.00 – $

Competitive benefits packages for full‑time and part‑time employees. Full‑time employees enjoy medical, dental, vision coverage, wellness plans, parental leave, adoption assistance, tuition reimbursement, paid time off, paid holidays, a 401(k) with company match, an employee stock purchase plan and commuter benefits. Compensation varies by role, level and location and is influenced by skills, experience and business needs.