Manager, Clinical Improvements & Informatics

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Clinical Improvement and Informatics, the Manager, Clinical Improvement and Informatics plays a central role in the delivery of clinical informatics for Island Health. The Manager works as part of a multi-disciplinary team to achieve the successful transitioning to a fully Electronic Health Record (EHR) within Island Health, plans and manages fiscal, human, and material resources for the Clinical Informatics Program.

Works in close collaboration with clinical teams.

Provides clinical informatics leadership and ensures the activities of the clinical change management team and Island Health departmental informatics resources are focused on the successful integration of clinical information systems and technologies into patient/client care practices and services.

Working collaboratively with IM/IT leadership and the clinical programs, management and staff, the Manager, Clinical Improvement and Informatics is responsible for:

• Leading Nursing and Allied Health Informaticists in using information technologies in their work/practice environments.
• Facilitating the integration of technologies into practice to enhance efficiencies and quality of care.
• Coordinating clinical consultation services to project teams.
• Supervising the efforts of clinical change management and departmental/program based informatics resources to support appropriate clinical system design decisions and system implementations.

Education, Training And Experience

A level of education, training and experience equivalent to a Master s degree in a related health discipline such as Nursing, Health Information Science, or patient care/clinical related specialty and a minimum of seven (7) years  experience in a health care environment, including extensive experience leading the integration of computer technologies in clinical practice, experience working in IT application systems analysis, and in establishing integrated clinical/systems environment through clinical change management methodologies, and clinical data architecture across the care continuum.

• Excellent interpersonal, presentation, oral and written communication skills.
• Demonstrated attention to detail.
• Knowledge and skills related to clinical data architecture, data integrity, and translation of data across care sectors and services resulting in a fully integrated electronic health record.
• Knowledgeable regarding new trends in clinical practice and information systems.
• Knowledge and practice in effective problem solving techniques.
• Demonstrated ability to establish and maintain effective working relationships with technical, operational and vendor staff.
• Demonstrated ability to work independently or as part of a team.
• Change oriented and possesses an attitude of continuous improvement.
• Self-motivated, able to work with minimal direct supervision, and has a demonstrated ability to organize and prioritize workload in a self-directed manner.
• Strong organizational and time management skills.
• Ability to coach, facilitate and lead others.

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