Protective Services Lead

Join to apply for the Protective Services Lead role at Theodore Roosevelt Presidential Library
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This range is provided by Theodore Roosevelt Presidential Library. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $70,000.00/yr

MEDORA, ND – The Theodore Roosevelt Presidential Library Foundation (TRPLF) has been planning and building a new, ambitious kind of presidential library and museum since 2014. The TRPL, being built more than a century after T.R.’s death, will do more than preserve history; it will be a people’s library, bringing Roosevelt’s values and relentless spirit to life at a critical time in our nation and world, while simultaneously championing the stories of all who “dare greatly, think boldly, care deeply, and live passionately.”

The library is currently being constructed in Medora, North Dakota, with a milestone planned for July 4 2026 – America’s 250th anniversary. Guided by the pillar principles of leadership, citizenship, and conservation, the Foundation has partnered with innovative partners, including the award-winning architecture firm Snøhetta and the best-in-class story crafters, the Future of Storytelling, to build an institution like no other.

With plans to be the most sustainable presidential library and campus ever, a revolutionary approach to interpretive design, and programming that will spread the library’s message into neighboring Theodore Roosevelt National Park and beyond across the globe, the opportunity to join a talented team in building and opening this institution is truly unique.

The Lead of Protective Services is responsible for delivering consistent, high-quality safety and security operations across the Theodore Roosevelt Presidential Library. This role provides shift-level leadership for TRPL’s in-house protective services team, implements protocols, oversees daily security activity, and responds to incidents and emergencies with calm, clear judgment. The Lead plays a key role in shaping the culture of safety at TRPL, ensuring the environment remains secure, welcoming, and aligned with the Library’s mission and values.

This position is hands-on and essential to maintaining readiness during day-to-day operations and high-profile events involving dignitaries, federal partners, and large public audiences. This role reports to the Manager of Protective Services.

• Emergency Preparedness & Response – Understands emergency protocols and leads initial actions during incidents, drills, and real-time events.
• Security Technology & Systems – Competent with surveillance platforms, access control, intrusion detection, and radio communication systems.
• Shift Leadership & Coordination – Provides clear direction, maintains standards, and ensures productive communication across shifts.
• Crisis Management & De-escalation – Stays composed under pressure; manages conflicts, disturbances, and medical incidents with steady judgment.
• Risk Awareness & Mitigation – Identifies vulnerabilities and supports timely corrective actions that reduce operational risk.
• Policy Execution – Applies and enforces protective services standards for access control, visitor safety, and incident handling.
• Collaboration & Communication – Works effectively with Visitor Experience, Facilities, Exhibits, Programs, and Events teams as well as external public safety partners.
• Cultural Institution Awareness – Understands the operational realities of museums and public institutions balancing public access, artifact protection, and guest experience.
• Discretion & Integrity – Handles sensitive information, emergencies, and security concerns with professionalism and sound judgment.

• Support daily protective services operations across buildings, trails, exhibitions, and public spaces.
• Provide shift leadership to Protective Services Officers, ensuring smooth coordination and clear expectations.
• Monitor control room activity, including CCTV, radios, alarms, and access control systems.
• Conduct patrols, safety checks, and vulnerability assessments; respond to incidents and emergencies until…