Ramp Agent

Company Introduction

ALVEST is the world leader in airport ground support equipment manufacturing and distribution, operating through its entities TLD, Smart Airport Services (SAS) and Alvest Equipment Services (AES). Consolidated sales are in the range of 750 million USD, and AES focuses on maintenance, rental, leasing, and overhaul services across Europe, the USA, and the Middle East.

As a Ramp Agent at AES, you will play a crucial role in our Boeing Dreamlifter Operations team, ensuring the safe and efficient handling of cargo from aircraft to airport facilities. Your responsibilities include guiding aircraft to and from gate positions, operating ground support equipment with precision, maintaining accurate records, and collaborating closely with team members to uphold our commitment to excellence in airport services.

• Safely lift, load, unload, and transport air cargo, bulk, and/or containers/pallets from aircraft to airport facilities, demonstrating meticulous handling skills and adherence to stringent safety protocols.
• Precisely guide aircraft to and from gate positions with efficiency and accuracy, contributing to on‑time connections and smooth airport operations.
• Provide specialized handling of cargo as required or directed by lead and management, following instructions to ensure secure transport of sensitive or fragile items.
• Execute delivery of air cargo to designated recipients with precision and attention to detail, strictly adhering to established procedures and documentation.
• Operate a diverse range of ground support equipment, including tow tractors, loaders, baggage tugs, and cargo dollies.
• Conduct thorough inspections of ramp areas adjacent to gates and aircraft for debris, promptly removing hazards to maintain a safe working environment.
• Promptly report all equipment malfunctions to the appropriate supervisor or manager, facilitating swift repairs and minimizing operational disruptions.
• Ensure compliance with all federal, state, municipal, airport authority, and carrier security requirements, maintaining strict adherence to safety and security protocols.

• High School diploma, or equivalent; 2–4 years related work experience; or any equivalent combination of education, training and experience that provides the required knowledge and skills.
• Previous ramp experience is a plus.
• Demonstrated adherence to safety protocols and regulations.
• Ability to work efficiently under pressure to ensure timely departures and arrivals.
• Ability to work in extreme conditions, including hot and cold weather, confined spaces, and high noise levels.

• Familiarity with basic computer programs for record‑keeping and cargo routing.
• High attention to detail.
• Commitment to exceptional customer service and satisfaction.
• Ability to maintain composure and professionalism in high‑pressure situations.
• Excellent verbal and written communication skills, including proficiency in email and phone communication.
• Adaptability to changes in the work environment and the ability to deal positively with frequent change.
• Ability to work both as a team and independently.
• Capability to pull, push, and lift objects weighing up to 70 lbs.
• Must be at least 18 years old and have a valid driver’s license.
• No travel restrictions.