Center Quality Manager

Overview

Job Summary There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:
Center Quality Manager 1

• Operate independently of plasma center operations to ensure compliance with all federal, state, local, and industry regulations (e.g., FDA, EMA).
• Report critical incidents and negative trends to the Operations team and Regional leadership and collaborate with Operations to ensure product quality and donor safety.
• Maintain current knowledge of regulations and standards affecting plasma collection and donor safety; execute QA policies and procedures to comply with requirements.
• Oversee quality control processes, including donor screening, plasma collection, storage, and shipping; ensure QC checks, validations, equipment calibration, and CLIA assessments are performed according to SOPs.
• Monitor and review quality performance indicators, including deviations, Corrective and Preventive Actions (CAPAs), and complaints; lead monthly Quality Assurance meetings to discuss SOP changes and regulatory requirements.
• Conduct final QA review and release of all product shipments and associated documents to ensure compliance with customer specifications.
• Serve as Designated QA Trainer, developing and delivering training on GMP, SOPs, and compliance; provide direction and oversight to Quality backup staff and participate in QA staff selection.
• Prepare for and lead internal and external audits; maintain audit records and ensure timely completion of audit responses and corrective actions.
• Perform root cause analyses, implement CAPAs, and conduct effectiveness checks for systemic issues.
• Continuously assess, promote, and improve quality systems by investigating trends, supporting continuous improvement initiatives, and monitoring outcomes.
• Provide leadership in the implementation of changes, adjusting strategies as necessary to strengthen quality and compliance.
• Perform other duties as assigned.

• Bachelor’s degree preferred.
• One (1) year experience in a Quality Assurance role.
• Experience with quality management systems (QMS) and quality control processes preferred.

• Ability to work day and evening hours, weekends, holidays, and extended shifts.
• Ability to sit or stand for extended periods for up to four (4) hours at a time.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop or kneel.
• Ability to enter an environment with a temperature of
  -40°C for short periods of time.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to type and use basic computer skills.
• Ability to use assistive devices if needed for mobility or communication.