Regional Property Manager for Affordable Housing - Charleston, SC

Overview

Regional Property Manager

Location:

Affordable Housing Division - Charleston / North Charleston / Beaufort

Summary:

Responsible for the overall fiscal accountability, marketing development, Regulatory Compliance and the personnel and physical asset management of a multi-site residential portfolio. Also acts as management representative when dealing with various property owners and regulatory agencies.

Reports to:

VP of Affordable Business Unit. Supervises:
Community Managers and oversees staff management of assigned portfolio. Regional Manager will oversee hiring, staffing, wage reporting, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

• Fiscal accountability for portfolio performance
  • Develop and implement community budgets
  • Perform contract renewals and rent increases packages
  • Perform utility analysis annually along with budget preparation
  • Reviews and Approves property related expenditures weekly
  • Reviews Accounts Receivables weekly
  • Monitor budget control reports on a monthly basis. Account for monthly budget variances and implement new strategies when required. Suggest budget adjustments related to objectives and goals.
  • Update and review Capital Improvement Replacement Schedules
  • Monitor asset maintenance issues and recommend capital improvements to maintain community. Handle all major purchase approvals up to $5,000.
• Development, implementation and monitoring of assets
  • Performs regularly scheduled site visits of both interior and exterior of properties to ensure portfolio and individual properties meet the established operational financial and business performance goals.
  • Monitors occupancy and review and assist Community Managers with marketing efforts to maximize occupancy levels.
  • Along with Community Managers, develop and monitor an active renewal program for nonsubsidized units.
  • Ensure maintenance of the property is being performed and documented.
  • Negotiates and/or evaluates contracts and makes recommendations for VP or President to execute.
• Personnel Management
  • Use effective techniques to screen, hire, orient and train new management personnel within established company guidelines.
  • Assist Community Managers in recruiting, interviewing, and training all community staff positions.
  • Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to managers as necessary.
  • Document employee performance properly and take necessary action on a timely basis.
  • Promote staff harmony through support, effective leadership and positive example.
  • Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
  • Ensure consistent on-site management and staff compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.).
• External and internal client/customer relations
  • Coordinate property owner's desires with responsible management techniques.
  • Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis.
  • Handle and resolve vendor or contractor situations on a timely basis.
  • Maintains a professional relationship with the owner, Housing Authority, SCHFDA, auditors, and personnel involved with the property.
  • Attends board meetings and communicates with owner regularly
• Regulatory Compliance
  • Manage file tracking document and ensures that all staff are completing certifications in accordance with company policies and procedures.
  • Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
  • Completes/compiles state quarterly/annual compliance reports.
  • Completes/compiles third party (syndicator, GP, etc.) monthly and/or quarterly compliance…