General Manager

ACCOUNTABILITIES AND OUTCOMES:

To lead club operations and the execution of location’s business plan, and to serve as a training resource for future general managers and franchisee’s for the growing Pickle Rage system.

• Operational Leadership:
  Manage day-to-day operations including staff supervision, facility maintenance, and scheduling of events and activities.
• Customer Service:
  Create a welcoming and customer-focused environment for members and guests. Address inquiries, resolve concerns, and ensure exceptional member experiences.
• Financial Management:
  Develop and manage budgets, monitor financial performance, and implement cost-effective strategies to maximize revenue and profitability.
• Marketing and Promotion:
  Collaborate with marketing teams to develop and execute promotional strategies, including membership drives, events, and social media campaigns.
• Staff Management:
  Recruit, train, and supervise staff, including coaches, pros and front-line personnel, to ensure a high level of service and professionalism.
• Event Planning:
  Organize and oversee pickleball tournaments, leagues, clinics, and social events to engage members and attract new players.
• Facility Maintenance:
  Ensure the club's facilities and equipment are well-maintained and in excellent condition.
• Community Engagement:
  Foster relationships within the pickleball community, local businesses, and organizations to promote the club and the sport.

• Bachelor’s degree in business related field; proven industry knowledge acceptable in lieu of degree
• Minimum of 3 years of General Management experience, preferably in the sports and recreation industry.
• Strong leadership and interpersonal skills.
• High level of energy and enthusiasm.
• Must know how to operate off a P&L.
• Excellent organizational and problem-solving abilities.
• Knowledge of pickleball or willingness to learn about the sport.
• Proficiency in Microsoft Office Suite and scheduling software.
• Effective communication and customer service skills.

Onsite at our Pickle Rage facility in North Charleston, SC. Involves performing in a professional, sports-centric environment that includes court play, retain and member services.

Ability to actively engage members while involved in play. Occasional physical activity maintaining the facility.

$70,000-$100,000 base salary range + incentive compensation opportunity and full benefits package (Medical, Dental, Vision, Life Insurance, Disability Insurance and other voluntary benefits)

Pickle Rage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Pickle Rage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at