Resident Services Coordinator

Resident Services Coordinator

Join to apply for the Resident Services Coordinator role at Asset Living.

Asset Living is a third‑party management firm committed to fostering thriving communities nationwide. Founded in 1986, the company has grown from a small property management firm into one of the most trusted allies in real estate. Its portfolio spans multifamily, single‑family rental, affordable housing, build‑to‑rent, active adult, and student housing divisions across the United States. Asset Living is recognized for its culture of collaboration, continuous improvement, and diversity, and has been featured as one of the nation’s Best and Brightest Places to Work.

• Resident Relations Management
• Regular/daily onsite attendance is required
• Develop and plan property‑related services/programs in collaboration with staff, residents, and other housing agencies
• Coordinate monthly newsletters and implement educational programming model for social events
• Oversee new and existing resident community outreach and community development
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Personnel Management:
  Assist Community Manager in screen, hire, train, coach, and develop on‑site staff
• Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Ability to understand and perform all onsite software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

• Regular communication with others; repetitive wrist, hand, and finger motions; work overtime, weekends, and nights (emergencies)
• May stand or sit for prolonged periods, move between worksites, ascend/descend ladders, stairs, scaffolding, and other equipment; lift and place objects up to 25 lbs
• Work in various environments including overhead positions, confined spaces, outdoor weather conditions, and possibly hazardous chemicals

$15 per hour to $30 per hour

At Asset Living, compensation includes medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, and performance bonuses when applicable. Full‑time employees receive paid sick days and company holidays. Compensation and total rewards may vary based on skills, training, experience, and certifications.

Full‑time

Entry level

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.