Senior Community Manager

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of diverse, talented individuals who differentiate us and help drive innovation and results for our clients and communities across the US.

We believe in teamwork, leadership, and opportunities for growth, and we are recognized as one of the nation’s Best and Brightest Places to Work and as a member of The Institute of Real Estate Management (IREM) with AMO accreditation.

Join Asset Living to be part of a dynamic team that thrives on unity, collaboration, and a shared culture of excellence. Asset Living is committed to leadership as a shared responsibility and to creating an environment where every voice is heard, every idea is valued, and every individual has opportunities to grow as the company grows.

COMMUNITY MANAGER

• Personnel Management:
  Regular/daily onsite attendance is required; use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff; ensure staff development through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks; complete weekly/daily office & maintenance staff schedules and assignments; address performance issues; document, communicate with direct supervisor and HR, and terminate appropriately when necessary;
  
  promote harmony and quality job performance of staff through support and effective leadership; ensure staff compliance with Company policies and procedures.
• Financial Management:
  Achieve the highest possible net operating income through cost control and revenue & leasing improvement; identify trends and recommend strategies; develop yearly operating budgets/forecasts; monitor the timely receipt and reconciliation of deposits, rent collections, and charges; monitor the timely receipt, reconciliation, and coding of all vendor invoices; ensure property closeout is completed on time and ownership financial reports are accurate.
• Strategic Leasing Management:
  Develop yearly marketing plan and utilize marketing strategies & systems; ensure leasing techniques are effective in obtaining closures, follow-up procedures, lease signings and documentation, and that reporting systems are accurate and up to date; deal with resident complaints, concerns, and requests to ensure resident satisfaction; develop and implement resident retention programs (e.g., resident functions, promotions, monthly newsletter); effectively show, lease, and move-in prospective residents.
• Administrative & Maintenance Management:
  Ensure all administrative & leasing reporting is accurate, complete, and submitted timely; head the emergency team for the property and ensure proper response and handling of all property emergencies in coordination with staff, residents, and buildings to minimize liability; manage customer service and monitor service request turnaround and responsiveness of maintenance staff; maintain property appearance and ensure repairs are noted and completed on a timely basis;
  
  plan for and utilize property resources, equipment, and supplies economically; supervise maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., walk units to ensure make-ready and work orders are completed).

• High School Diploma or equivalent;
  Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.