Security Supervisor - 1st Shift

Overview

Join one of the largest and fastest-growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering a high-quality work environment for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long‑term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer
, a 2026 Training MVP by Training Magazine, and a continually growing company on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, join a successful, growing team where your talent is appreciated and you have opportunities to advance your professional career.

Full‑Time Security Supervisor – $21.00/hr paid weekly (HIRING IMMEDIATELY)

• Monday – Friday, 7:00 AM – 3:00 PM (days and hours may vary depending on operational needs)

• Front desk and reception functions.
• Answering and forwarding incoming calls.
• Greeting and directing visitors.
• Monitoring and controlling facility access.
• Conducting interior and exterior foot patrols.
• Completing detailed and accurate incident reports.
• Following all Post Orders and Standard Operating Procedures (SOP).
• Direction, coordination, and supervision of site Security Officers.
• Training subordinates on procedural guidelines, company policies, and operational & site‑specific forms; enforce consistency in policy and procedure implementation.
• Fostering a superior level of customer relations/service to ensure client retention and satisfaction.
• Managing account and officer inspections to assure compliance and exceed our commitment.
• Other duties as designated by management.

• 2+ years of experience in a supervisory role and customer service role.
• 3+ years of security, law enforcement, and/or military experience preferred.
• 3+ years of customer service experience.
• Strong customer service and communication skills.
• Excellent attention to detail.
• Positive attitude and strong work ethic.
• Solid report writing skills.
• High school diploma or equivalent.
• State‑issued security license required; if not held, candidates must attend a licensing class held Monday and Tuesday in Raleigh through the NC Private Protective Services Board requirements.

• Affordable Care Act compliant medical benefits
• Dental insurance
• Free life insurance
• Disability insurance
• Paid time off & bereavement leave
• Paid holidays
• Direct deposit or pay cards
• Employee incentives & referral bonuses
• Employee of the month award
• Education reimbursement
• Service awards
• Employee involvement initiatives
• Management mentoring & support
• Career advancement opportunities
• 401K/403(b) plan
• Vision insurance

Only candidates who meet our rigorous employment standards and are an excellent match for open positions, as personally verified by Site Managers, are invited to join our security team. We are an Equal Opportunity Employer and proudly support military veterans.