Asset Protection Investigator

Location: Pinnacle

Job Description:

Saks Global


Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own.

By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE:

The Asset Protection Investigator monitors the workplace through patrols, cameras, or other surveillance methods for safety and access issues. You will collect & process evidence that is collected during an investigation, participate in preparing written reports, and may perform security audits. You will report to the Asset Protection Manager.

WHAT YOU WILL DO:

• Investigate MNR's (Merchandise not Received), IRR's (Irregular Returns Receive), RNR's (Returns not Received), Packing Status Orders, and Chargebacks
• Work the Metal Detectors & the HR Lobby during Hiring Events for 8 hours
• Be available to HR during Terminations in the case an associate is upset
• Review each associate accident / incident and provide video to HR and Safety Manager
• Check in and out trucks at the Drivers Gate
• Verify seals from receiving dock and Outbound trailers at gate
• Fire Walk when Fire system is not working properly - Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room;
  Escort ICQA during replenishing the safe with jewelry items;
  Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV's;
  Jewelry Safe Audit with ICQA
• Swiss Log Rack Audits;
  Investigate cause of Rack shortages following AP audits;
  Monitor Swiss log Clerks and document entry and exit to the Swisslog floor;
  Audit Swisslog clerks to make sure clerks are using you rule when entering the floor
• Respond to any work injury or emergency situation;
  Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations
• Conduct internal investigations;
  Review video upon request from Sr. Management and HR for associate issues
• Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain
• Create badges for new hires;
  Replace lost temp or full-time associate badges
• Conduct orientation with each new temporary associate on their first day;
  Issue Lockers to New Hires
• Ensure each person that enters the building has a badge - API's complete daily recap report - Process DIF pallets at the compactor bay
• Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms
• Issue building passes for items that are entering and leaving the building by associates
• Outbound trailer status report at the end of overnight outbound shift
• Monitor OBFC Cameras
• Monitor weather during extreme weather
• Lock and open the Facility daily Maintain surveillance of the property through CCTV and physical inspections, including perimeter checks.
• Check inbound and outbound drivers and trailers to maintain yard.
• Ensure the DC is a safe environment for all.
• Respond to medical situations and render first aid when needed.
• Greet associates and visitors on arrival; perform bag checks on departure.
• Conduct investigations into internal and external theft and shortages.
• Maintain positive partnerships within the DC associate, management, and Asset Protection teams.

WHAT YOU WILL BRING:

• Working knowledge of multiple security / asset protection systems (ie: CCTV, access control, alarms, etc.)
• Previous retail and distribution center experience in Asset Protection / Loss Prevention is preferred
• Ability to work in all weather conditions
• Ability to sustain the physical job requirements including: standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly,…