Regional Sales Manager

GENERAL DESCRIPTION / PRIMARY

PURPOSE:

The Regional Sales Manager leads the company’s efforts to maintain and expand relationships with regionally assigned customers through our dedicated broker partnerships and direct customer engagement. Regional Sales Managers are responsible for achieving sales quotas along with assigned strategic account objectives. The Regional Sales Manager represents a full range of value-added products and services to assigned regional customers, while leading the customer account planning cycle and ensuring customer expectations are achieved or exceeded.

The Regional Sales Manager’s key focus is headquarters and key buying locations, while coordinating closely with assigned broker team’s field associates and supervisors to execute joint business plans across territory.

• Establishes productive, professional relationships with key personnel in assigned sales territory.
• Coordinates the engagement of company personnel, including headquarter support, contracted services, and management resources, to achieve performance objectives and customer satisfaction.
• Meets assigned targets for profitable sales volume and strategic sales objectives for assigned territory.
• Proactively assesses, clarifies, and validates customer opportunities on an ongoing basis.
• Proactively leads joint customer- strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for both short- and long-range execution.
• Negotiate contractual business agreements with assigned customers and legal authority to ensure mutual consent of sales volume performance and financial support obligations during contract/agreement period(s) and any associated proforma work necessary.
• Meets budgeted profitability for assigned territory.
• Achieves strategic customer objectives defined by annual budget process and individual Performance Development Plan.
• Completes strategic customer account plans to meet company and management’s standards.
• Completes required individual training and development plan within assigned time frame.
• Maintains high customer satisfaction ratings that meet company standards.
• Maintains strong customer, management, and company communication/informational dialogue.
• Achieves assigned sales quota in designated regional accounts.
• Work with Customers, Brokers and internal team to provide forecasts on account volume trends related to promotions and seasonal activity.
• Establish yearly budget goals for each account and a total rollup for assigned sales territory.
• Other duties as assigned.