Shift Manager

Shifts at a McDonald’s restaurant are managed by an independent franchisee. The franchisee is the employer, not McDonald’s USA, and is fully responsible for hiring, firing, discipline, supervision, staffing and scheduling.

Managers lead shifts every week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift to uphold Quality, Service and Cleanliness. Shift Managers plan each shift, monitor performance, ensure team meets McDonald’s standards, manage safety, security and profitability, communicate with the next Shift Manager, and help meet departmental targets.

Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment. Positive team player, flexible schedule, passion for fast‑paced environment. Must be 18 years or older to qualify as a manager.

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including High School degree, college tuition assistance and ESL programs
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, you confirm you will be employed by the independent franchisee and acknowledge that McDonald’s USA does not handle your application or employment decisions.