Quality & Food Safety Manager

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.

Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Reporting to the Quality & Food Safety Director, and the Edenton Facility Manager, the Quality & Food Safety Manager will plan, coordinate, and direct quality control programs designed to ensure continuous production of products consistent with the established standards. The Quality & Food Safety Manager will manage the Quality department and all associated activities as well as helps to supervise and coordinate Sanitation activities when applicable.

The ideal candidate for this position will have an advanced understanding of food laws and regulations. They should have advanced risk assessment skills and be comfortable performing and leading root cause analysis and complaint trend analysis.

• Assist in the overall development and implementation of standardized and harmonized Food Safety Policies and Procedures to ensure the compliance with applicable ofi, regulatory (Federal, State, Local), and Global Food Safety Initiatives (GFSI) requirements.
• Create and implement inspection criteria and procedures pertaining to food quality and safety. Provide inspection activity throughout the production cycles.
• Coordinates quality objective goals with production in cooperation with other plant management teams to maximize product reliability and minimize cost.
• Maintain and review all quality and food safety documentation to ensure goals and objectives are met.
• Able to complete supervisory responsibility of the Quality and Sanitation Departments in accordance with the organizations policies and applicable laws. This includes but is not limited to interviewing, training, scheduling, directing work, performance reviews and discipline employees and addressing employee complaints.
• Provide support and direction for employee daily activities directly or through department supervisors.
• Maintains certifications/accreditation for regulatory agencies.
• Lead and provide resource support for internal quality audits, customer quality audits and regulatory inspections.
• Coordinate with Central QA Team for annual British Retail Consortium (BRC) audits and customer audits as required by the plant management.
• Perform periodic facility inspections (Internal Audits), Traceability Exercises, and Mock Recalls as an assessment of compliance with the company good manufacturing practices (GMP’s), Food Safety and Food Security policies.
• Provide timely and effective communication to management, acting as a liaison when necessary, between production, shipping, sanitation, Pest Management and QA management to ensure product quality.
• Follow safe work practices and comply with all company, federal and state rules and regulations which apply to the job, including but not limited to, right to Know, emergency evacuation, electrical safety, confined space, blood borne pathogens, and lockout/tagout.

• Bachelor’s degree in food science or related field is required. Candidate may substitute four (4) years of relevant Quality/Food Safety experience in lieu of degree.
• Five (5) years of managerial experience working in Quality/Food Safety is required. Candidates substituting years of experience in lieu of degree must have a total of nine (9) years of relevant experience.
• De…