Food Safety & Quality Assurance Supervisor-Retail

Food Safety & Quality Assurance Supervisor – Retail

Join the Food Safety & Quality Assurance Supervisor – Retail role at Butterball, a leading name in turkey production and a brand celebrated for 60 years of quality and great-tasting products. Butterball is committed to fostering a culture where every team member is valued and has opportunities for personal and professional growth while impacting the health of others daily.

This position guides the day-to-day operations of a team monitoring product attributes to assure product quality aligns with targeted customer product specifications. Responsibilities include ensuring food safety, regulatory compliance, and adherence to all established safety procedures, performing required checks and tests in accordance with USDA regulations, Butterball LLC Policies, and the HACCP program. The supervisor is also responsible for retained product releases.

• Supervises the day-to-day activities of an entry-level team, providing guidance, coaching, and support for successful task completion. The role includes HR activities such as hiring, terminations, performance management, goal setting, team member development, and scheduling, as well as enforcing systems, policies, and procedures. Reviews and approves timecards.
• Ensures adherence to all food safety regulations and quality standards on the plant floor(s), including contractor and construction projects, providing coaching and follow‑up with technicians and operations.
• Assists with the development and implementation of policies, process control procedures, monitoring, and standard practices.
• Troubleshoots plant quality, safety, and sanitation problems and implements corrective actions.
• Promotes GMP (Good Manufacturing Practices) and Food safety across the organization, providing coaching and training as needed.
• Works closely with USDA.
• Reviews all paperwork to ensure proper procedures are followed, investigating and escalating issues as appropriate.
• Assists with facility, customer, and third‑party audits and audit preparation, responsible for daily SOP audits.
• Participates in investigation of product failures and customer complaints, providing recommended solutions to the management team.
• Communicates with all levels of management to ensure control of the process.
• Identifies opportunities and supports creation and implementation of plant processes and/or product improvement projects.
• Maintains the technical expertise of the team through recurring training in all functional areas.

• High school diploma, GED, or equivalent.
• 4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role.
• 1+ year of leadership experience or the knowledge, skills, and abilities to succeed in the role.
• Experience in a food environment.

Butterball Core Competencies

• Safety First – A commitment to safety for people, products, and turkeys.
• Integrity – Trust through honesty, respect, and authenticity.
• Stewardship – Accountability for commitments and responsible care of teams, quality, customers, and communities.
• Enthusiastic Attitudes – Cultivating a climate where everyone feels belonging and engagement.
• Continuous Improvement – A dedication to learning, developing, growing, and innovating.

• Ability to coach, develop, support, and guide a technical team.
• Knowledge or ability to learn product specifications, plant quality procedures, and the plant HACCP plan.
• Familiarity with GMPs, Food Safety, HACCP, USDA, and SSOPs.
• Ability to draft reports and document procedures.
• Ability to perform a risk analysis.
• Good communication and interpersonal skills with the ability to effectively present information and respond to questions.
• Ability to apply basic math and calculate figures such as proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Bachelor’s degree in a relevant field.

• Employee may be required to stand, sit, talk, hear, reach, stoop, kneel, and use…