Quality Technician Specialist Thieman Manufacturing Technologies

PRINCIPAL DUTIES AND RESPONSIBILITIES

The Quality Technical Specialist must be able to communicate, facilitate & coach effectively. Must be able to interact with vendors & coordinate/monitor customer orders with internal departments to meet master schedule commitments. (Any one-job incumbent may not perform all the duties and responsibilities listed, nor do the listed examples include all the duties and responsibilities performed by this position).

• Inspect/Receive raw material, purchased parts & components, in-process products & finished products for quality & compliance with specifications. (Final Inspection/Spot Checks) Giving extra attention to new parts.
• Extensive use of drawings & written specifications in coordination with precision measuring instruments, devices, or gauges to ensure conformance with standards.
• Compares finished products with parts lists and assembly drawings to ensure accurate assembly.
• Checks for irregularities & defects, also records first off inspection reports and reports out of tolerance parts to production management.
• Checks accuracy of gauges, scales & other measuring instruments.
• Establish & maintain basis for quality control, quality standards, inspection & test methods & procedures for the organization.
• Establish & coordinate the assembly of records necessary for quality control tracking, including charts, statistical analysis & reports, as needed. Monthly Charts:
  Quality, Scrap, On Time Delivery
• Plan work in conjunction with subordinates, assist in determining cause for faulty work, quality failures & scrap or rejects.
• Prepare written evaluation, testing, measuring, charting, etc. procedures & specification, as needed.
• Conduct audits of quality methods and procedures.
• Investigate customer complaints & returns and follow through from start to finish.
• Works with department personnel to resolve quality problems.
• Serves as the ISO management representative ensuring that the processes need for the quality management system are established, implemented and maintained.
• Ability to exercise individual initiative, respect & discretion in confidential matters.
• Excellent customer service capabilities with the ability to maintain friendly, courteous & tactful manner & clearly convey a willingness to be of service and/or be open to resolving the situation.
• This job description
  may not be inclusive of all assigned duties, responsibilities, or aspects of the job described
  & may be amended at any time at the sole discretion of the Employer with or without notice.

• Must be motivated self-starter with the ability to work independently and/or in a cross-functional work team environment in cooperation with other employees & management to meet demands of our customers.
• Must have a strong sense of urgency and the ability to meet deadlines.
• Ability to improve manufacturing processes thru implementation of lean manufacturing techniques.
• Support, achievement or maintenance of ISO certification.

High School diploma or equivalent required. A two-year technical degree or other practical experience is a plus.

Experience in Microsoft Office and the willingness to learn other software programs as needed. MRP/ERP operating system experience preferred.

Prefer minimum of 3 years of experience in the quality field. Experience in the Metal
Fabrication Industry is a plus.

Printed copies are uncontrolled Form D-1803 REV 1