Groomer, Petsense

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This position is responsible for providing professional grooming services for dogs, utilizing knowledge of canine characteristics, grooming styles, and techniques.

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing/grooming procedures as outlined
• Clean ears, clip nails, and perform other grooming services as needed
• Follow customer instructions for clipping patterns
• Clip dog’s hair according to patterns using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use non-physical techniques to keep animals calm
• Complete and maintain customer and company forms accurately
• Observe safety rules and standards
• Maintain cleanliness of cages, tubs, and grooming tools
• Assist in store operations as needed

• Minimum 1-year experience in pet grooming/styling
• Comfortable working with dogs and cats
• Must provide own grooming tools or be willing to purchase them

Education:

High school diploma or equivalent, with successful completion of Paragon Level 1 & 2 training provided by Petsense. Ability to read, write, and count is essential.

• Operate all grooming tools and equipment
• Effective communication with customers
• Compassionate treatment of animals
• Attention to detail
• Physical ability to lift pets weighing up to 50 pounds
• Work varied hours including nights and weekends
• Stand and walk for extended periods
• Work safely around pets and their waste

• Indoor environment with moderate noise
• Exposure to wet conditions, pet dander, and grooming tools
• Work shifts typically from 4 to over 8 hours
• Maintain a safe and productive environment

• Move and transfer live animals and equipment up to 50 pounds
• Stand for long periods while grooming
• Use grooming instruments effectively
• Operate store equipment and complete documentation accurately

This overview is not exhaustive; duties may be assigned by supervisors.

Petsense by Tractor Supply values its Team Members and offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industries:
  Retail