Nurse Manager, Emergency Room

What We Offer

Nurse Manager - Emergency Department
Novant Health Pender Medical Center is a critical access hospital with additional skilled nursing home beds in Burgaw, NC. We’ve been caring for our neighbors for more than 70 years, providing expert care and a personalized experience to area residents. Our services include 24/7 emergency care, surgery, imaging, infusion therapy, and physical rehabilitation services. Pender Memorial Hospital, a 22-bed emergency room is seeking a Nurse Manager.

Relocation assistance provided.

Work Schedule:

Monday - Friday, 8 am - 5 pm

Work Status:
Exempt

Location:

Pender Memorial Hospital, 507 E Freemont Street, Burgaw - North Carolina 28425

What You'll Do

• Oversee day-to-day operations of the Emergency Department to ensure safe, efficient, and high-quality patient care
• Ensure compliance with evidence-based nursing practices, clinical protocols, and regulatory standards
• Monitor patient flow, throughput, triage effectiveness, and length-of-stay metrics
• Collaborate with physicians and interdisciplinary teams to optimize clinical outcomes
• Lead initiatives to improve patient safety, quality of care, and patient experience

• Recruit, hire, orient, and retain ED nursing staff
• Provide coaching, mentoring, and performance evaluations for nursing team members
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement
• Address staff concerns, conflicts, and disciplinary actions in accordance with policy
• Promote staff engagement, resilience, and well-being in a high-stress environment

• Develop and manage staffing schedules to ensure appropriate coverage based on patient acuity and volume
• Monitor staffing productivity, overtime usage, and staffing ratios
• Coordinate staffing adjustments during surges, disasters, or staffing shortages

• Ensure compliance with Joint Commission, CMS, EMTALA, and other regulatory requirements
• Lead quality improvement initiatives, audits, and performance improvement projects
• Monitor and analyze key quality indicators, incident reports, and adverse events
• Implement corrective actions and follow-up education as needed

• Support ongoing education, competency validation, and skills development for ED staff
• Ensure completion of required certifications (e.g., BLS, ACLS, PALS, TNCC)
• Encourage professional growth, leadership development, and evidence-based practice

• Assist in development and management of the department budget
• Monitor supply usage, equipment needs, and cost-containment efforts
• Collaborate with administration on capital planning and resource allocation

• Serve as a liaison between nursing staff, physicians, administration, and ancillary departments
• Participate in hospital committees, leadership meetings, and emergency preparedness planning
• Communicate departmental goals, changes, and performance outcomes clearly and consistently

• Participate in disaster planning, mass casualty response, and emergency drills
• Ensure staff readiness for internal and external emergency situations

• Education:
  
  4 Year / Bachelors Degree, required. Bachelors Degree in Nursing, required. Graduate Degree, preferred.
• Experience:
• Two years demonstrated leadership experience, preferred.
• Three years clinical RN experience in an acute care setting, preferred.
• Licensure/Certification:
• Current RN licensure in appropriate state, required.
• NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.
• Board certification in area of practice, preferred.
• Additional Skills (required):
  Understands and applies: current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process;…