DCEO Facility Manager, DCC Communities

Job  | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? Join the CLT Data Center community! The CLT cluster will be rapidly expanding over the next several years, giving this role high growth and high visibility opportunities.

You would work with teams of front‑line responders who support the operations of some of the world’s most impactful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are ready to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to test and implement the newest technology and work practices to meet the demands of a changing market.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage teams of 24x7 engineering technicians in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinate daily with a multitude of third‑party vendors ensuring adherence to contracted SLAs.
• Communicate complex technical information to a non‑technical audience.
• Respond to out‑of‑hours emergency calls.
• Serve as the second‑level escalation point for Data Center facilities related issues/failures.
• Act as an escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Ensure all safety procedures are adhered to while performing work.
• Test quality, performance, safety, and reliability of products, equipment and processes.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder. Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull. Coordinate body movements when using tools or equipment. Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk. Work at depths, such as raised floors.
  
  Work in noisy environments. Role may support more than…