Senior Director, Enterprise Quality Execution

Overview

Senior Director of Enterprise Quality Execution – Lead Quality Excellence. Drive Competitive Advantage. Deliver Results That Matter. Ashley Furniture is seeking a Senior Director of Enterprise Quality Execution to own and drive our global quality improvement portfolio across domestic manufacturing, third-party importation, and international manufacturing operations. If you're a strategic quality leader who thrives on delivering measurable results and positioning organizations as industry leaders, this is your opportunity to make a transformative impact at the world's most innovative furniture company.

About Ashley Furniture

We are driven by a Massively Transformative Purpose
: to inspire the love of home and enrich the lives of those around us by being the most innovative and competitive furniture company on the planet. Our mission:
Improve Quality. Reduce Costs. Do More Business. Be Profitable. Stay in Business.

Our Core Values

• Honesty & Integrity – Be forthright
• Passion, Drive & Discipline – Give everything to your role
• Dirty Fingernail – You get what you inspect, not what you expect
• Continuous Improvement – Make it better every day
• Growth Focused – Always be #1 in our industry
• Customer Centric – Deliver on what is promised

As Senior Director of Enterprise Quality Execution
, you will drive Ashley's quality improvement initiatives spanning U.S. manufacturing, third-party vendors, and international production teams. Transform quality improvement from reactive problem-solving to proactive, disciplined execution that delivers customer-facing results and positions Ashley as the industry leader.

Drive Quality Portfolio & Strategy

• Own comprehensive quality improvement portfolio across domestic manufacturing, third-party importation, and international operations
• Manage project portfolio budgeting and quality improvement investment allocation
• Ensure robust project flow with consistent categorization by complexity and value
• Track closure speed, project outcomes, and quality improvements across all teams

Lead Execution & Accountability

• Coordinate regular review meetings with U.S. factories, vendor teams, and international quality teams
• Drive effective project prioritization, category management, and rapid execution
• Apply "Dirty Fingernail" philosophy—inspect what you expect through hands-on engagement
• Escalate urgent or high-impact quality concerns for rapid executive response

Champion Quality Disciplines

• Uphold rigorous corrective and preventative action (CAPA) methodologies throughout project life cycles
• Resolve root causes to prevent recurrence, not just symptoms
• Oversee project closure ensuring significant, customer-facing quality improvements
• Drive competitive speed positioning Ashley as a leader in quality improvement efficacy

Build Systems & Communicate

• Establish communication channels with retail partners to relay project progress and outcomes
• Develop dashboards and reporting for executive visibility into quality performance
• Work boundarylessly across departments, geographies, and partners
• Influence manufacturing teams, third-party vendors, and retail support teams

Develop Talent & Lead Teams

• Manage quality project leaders with coaching and mentorship
• Build capabilities in formal project management and quality disciplines
• Foster leadership culture where teams take ownership of quality outcomes

Required Qualifications

• Bachelor's degree in Engineering, Quality Management, Business Administration, or related field
• 10+ years in quality management, project portfolio leadership, or manufacturing operations
• Proven experience coordinating multi-site, cross-functional quality improvement initiatives
• Success managing direct teams and cross-functional teams for rapid project execution

Preferred

• Master's degree or MBA
• PMP, Six Sigma Black Belt, or Lean certification
• Experience in furniture manufacturing or consumer products

Core Expertise

• Strong background in corrective and preventative action (CAPA) methodologies
• Deep understanding of project portfolio management principles and systems
• Advanced stakeholder communication and cross-functional collaboration skills
• Expertise in process improvement,…