Office Manager

For 45 years, Lane & Associates Family Dentistry has been a trusted name in providing exceptional dental care across North Carolina. We’re passionate about our patients, proud of our fun, team-driven culture, and committed to excellence in everything we do.

We’re currently seeking an Office Manager to lead our Louisburg team!

As the Office Manager, you will oversee the day-to-day operations of our Louisburg office, ensuring an outstanding experience for both patients and team members. This leadership role requires a strong communicator and problem solver who can balance operational efficiency, team morale, and exceptional patient care.

• Manage office operations including staff productivity, scheduling, collections, receivables, and expense control
• Foster new patient growth through community outreach and marketing collaboration
• Oversee the office’s online reputation and support the team in obtaining 5-star reviews
• Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies
• Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director
• Address and resolve patient and staff concerns with professionalism and empathy
• Provide ongoing staff training beyond initial onboarding
• Maintain appropriate doctor/patient ratios for efficient operations
• Conduct monthly staff meetings and daily morning huddles
• Manage quarterly inventory and office supply needs
• Participate in corporate communications and initiatives
• Perform other duties as assigned

• High School Diploma or GED required
• Minimum 2 years of experience in a dental office
• Minimum 1–2 years in a Dental management role
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Proven conflict resolution and problem-solving skills
• High level of professionalism and customer service focus
• Proficiency in dental practice software and computer systems (Denticon experience a plus)
• Ability to lift 15–20 lbs

• Competitive Pay
• Quarterly Performance Bonus Potential
• Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!)
• 401(k) with Employer Contribution
• Paid Holidays & PTO
• Fridays Off at 2 PM!
• Uniform Allowance
• In-House Paid Training & Development
• Engaging Company Events & Social Media Campaigns
• Volunteer Opportunities (Earn Smile Squad Points for Rewards!)
• Birthday & Work Anniversary Gifts from Ownership
• and more!