Rebox Team Lead

Description

About Us:

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket.
DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. teamwork, collaboration, and an unwavering standard of ethics.

The Rebox Team Lead plays a critical leadership role within DMA’s distribution center, overseeing daily operations and the performance of a designated team of warehouse associates on the day shift. This position ensures all tasks related to Rebox operations are completed efficiently, accurately, and in full compliance with standard operating procedures (SOPs), safety protocols, and company expectations.

This hands‑on lead position is responsible for guiding team members, coordinating labor resources, monitoring productivity metrics, providing real‑time feedback and training, and supporting overall order fulfillment efforts. The Rebox Team Lead also collaborates with other team leads and supervisors to ensure seamless operational execution across departments and shifts.

• Supervise, coordinate, and support a team of warehouse associates within the Rebox department.
• Lead daily team huddles, communicate shift goals, and assign tasks based on workload.
• Ensure adequate staffing and proper allocation of labor based on real‑time volume demands.
• Model DMA’s values and promote a positive team culture focused on accountability, efficiency, and safety.

• Oversee daily work performance to ensure productivity goals and Key Performance Indicators (KPIs) are consistently met.
• Monitor workflow and proactively identify and resolve operational issues to avoid delays.
• Perform hands‑on tasks as needed to support throughput and maintain balanced workloads.
• Partner with other department leads and supervisors to optimize workflow and maintain cross‑departmental alignment.

• Ensure associates are trained on Rebox SOPs, safety policies, equipment use, and order handling requirements.
• Provide regular feedback and retraining as needed to address performance gaps or procedural non‑compliance.
• Support the onboarding of new associates by serving as a role model and mentor.

• Enforce strict adherence to company safety standards, PPE usage, and equipment protocols.
• Maintain a clean, organized, and hazard‑free work environment.
• Report unsafe behaviors, equipment issues, or workplace incidents to the Day Shift Supervisor immediately.

• Track team productivity and report progress daily to the Day Shift Supervisor.
• Complete documentation related to performance tracking, attendance, and shift summaries accurately and on time.
• Monitor team progress against KPIs and recommend process improvements where applicable.

• Serve as a backup lead for other warehouse teams as needed.
• Participate in special projects, seasonal support activities, and process improvement initiatives.

• Perform all other duties as assigned.

• Reports directly to the DC Supervisor and/or DC Manager.
• This position has direct reports.

• Experience
  : 1–3 years of direct warehouse experience in a fast‑paced distribution or manufacturing environment. Previous experience leading or supervising 3–10 team members required. Familiarity with warehouse management or order processing systems (preferred).
• Education
  :
  High school diploma or GED required.
• Skills
  :
  Must demonstrate a strong leadership presence with the ability to motivate, coach, and communicate effectively with team members. Requires excellent time management, planning, and multitasking abilities in a fast‑paced environment, along with competency in performing administrative tasks using email, Microsoft Office (Excel, Word, Outlook), and internal reporting systems.
• Knowledge
  :
  Should have a solid understanding of warehouse operations, safety protocols, standard operating procedures (SOPs), and best practices for team leadership in a fast‑paced…