Office Manager

Overview

We are seeking an experienced and highly organized Office Manager to oversee and manage the day-to-day operations of our office in Newport, NC. As the Office Manager, you will play a critical role in maintaining a productive and efficient work environment.

• Administer accounts payable, accounts receivable, payroll, and performance reports through Account-Mate and INFOtrac software.
• Accurately prepare and manage certified payrolls in compliance with federal, state, and local regulations, including a comprehensive understanding of the Davis‑Bacon Act.
• Ensure weekly, monthly, quarterly and annual reports are delivered accurately and timely to the managing partner as well as SFC Goldsboro.
• Assist in the close management of accounts receivables to keep our collection cycle as low as possible.
• Oversee accounting processes and follow the Seegars system of checks and balances.
• Answer the phones in a professional and cheerful manner.
• Be very familiar with  website. Answer basic questions about our services and point the customer to the information on our site if needed.
• Anticipate the most common questions our customers call and craft a script for the answers to maximize our image to the customer while not putting our team in an impossible position to perform. Discuss with the team and have it ready when the call comes.
• Become familiar with our different product lines and the basic pros & cons of each system.
• Become familiar with the special material catalog and write up and process walk-in material sales orders.
• Manage controllable office expenses.
• Maintain a clean and organized office.
• Manage office support staff daily to accomplish daily operations and strategic goals.
• Maintain office equipment and ensure it is serviced properly to ensure a maximum lifespan.
• Enter customer information in customer management software to create a personalized experience that meets our customer’s special needs and exceeds their expectations at every level of the customer experience.
• Arrive to work on time and dress professionally.
• Work well in a team environment where situations and demands change daily.
• Take a minimum of one professional development class per quarter.
• Play an active role in a community/civic organization of your choice annually.

• Proven experience as an Office Manager or a similar managerial role.
• Strong organizational and multitasking skills, with the ability to prioritize and meet goals.
• Excellent communication skills, both written and verbal.
• Strong understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive customer issues with tact and professionalism.
• Demonstrate leadership abilities, with the capability to motivate a diverse team.
• Have a positive can‑do attitude.
• Have the ability to think quickly and problem solve.
• Be competent in Microsoft Office.
• Work well in a team environment where situations and demands change daily.

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time

Job Function:
Administrative (Construction industry)

Location:

Newport, NC

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