VP Pre-Foreclosure and Bankruptcy

Location: Wake Forest
VP Pre-Foreclosure and Bankruptcy page is loaded## VP Pre-Foreclosure and Bankruptcy locations:
Operations-Wake Forest Roadtime type:
Full time posted on:
Posted Todayjob requisition :
JR-13887
** If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
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* Position Overview:

** The Vice President of Pre-Foreclosure and Bankruptcy is a leadership role responsible for the direction, efficient execution, and compliant oversight of all pre-foreclosure and bankruptcy processes. This includes managing attorney networks, overseeing performance, and fostering relationships with bankruptcy courts and trustees. The VP will lead initiatives to minimize credit losses and maximize recovery through effective legal and vendor management, streamlined operational workflows, and strict adherence to federal, state, and local regulations, investor/insurer guidelines, and internal policies.

This leadership position involves guiding and developing managers and staff, ensuring they deliver high-quality service, accurate information, and empathetic support to members and vendors. Core responsibilities include helping define and execute departmental objectives, optimizing staffing levels, leveraging technology for enhanced performance, establishing clear performance metrics, ensuring departmental regulatory adherence, and implementing continuous operational improvements to minimize losses and maximize recovery.

The VP will also oversee all human resources actions, productivity, training, and workload management for their teams, aligning with overall default management goals. This role demands deep operational expertise in default management and loss mitigation, a proven ability to drive optimization, and a proficient understanding of the regulatory landscape.
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* Essential Responsibilities:

**## Responsibilities (100%)### Operations Management (40%)
* Direct and manage the day-to-day operations of the Pre-Foreclosure and Bankruptcy departments. Ensure all activities related to mortgages, HELOCs, and consumer loans are processed accurately, timely, and in full compliance with relevant laws and regulations (e.g., RESPA, TILA, FDCPA, Bankruptcy Code, State Foreclosure Laws, etc.).
* Manage relationships with external legal counsel, bankruptcy courts, trustees, investors, and insurers. Monitor performance standards, conduct regular reviews to ensure high-quality service, cost-effectiveness, and adherence to service level agreements (SLAs) across various collateral types.
* Refine, implement, and enforce comprehensive policies and procedures for all Pre-Foreclosure and Bankruptcy activities specific to each product, including valuations, lien perfection, legal filings, and recovery strategies. Monitor foreclosure and bankruptcy timelines, milestone compliance, and case progression to ensure adherence to investor/insurer guidelines and regulatory requirements.
* Ensure the timely and accurate reconciliation of all financial transactions related to Pre-Foreclosure and Bankruptcy cases across all product lines.### Leadership and Staff Development (40%)
* Develop, implement, and continuously refine workflow and strategies for managing Pre-Foreclosure and Bankruptcy portfolios across credit union products (mortgage, HELOC, consumer loans), optimizing for recovery.
* Analyze portfolio performance trends, legal and regulatory developments, and economic conditions specific to each product type to proactively adjust strategies and operational workflow planning.
* Establish and monitor key performance indicators (KPIs) for all Pre-Foreclosure and Bankruptcy operations, driving continuous improvement in efficiency and effectiveness.
* Evaluate and implement new technologies, systems, or process enhancements to improve efficiency, accuracy, and compliance across all processes and product lines.
* Lead, mentor, and develop a high-performing team of Pre-Foreclosure and Bankruptcy specialists and managers, across a range of products and legal complexities.
* Foster a culture of continuous improvement, compliance, accountability, and member-centricity within the department.
* Conduct regular performance reviews, set clear goals, and provide constructive feedback to team members, promoting professional growth.
* Oversee staffing, training, and resource allocation to effectively manage the varying demands of different processes and product lines.### Regulatory Compliance (20% Weight)###
* Ensure all departmental activities maintain strict adherence to federal, state, and local regulations including applicable knowledge of Fannie Mae, Freddie Mac and MI servicing guidelines and requirements. Ensure strict adherence to CFPB regulations including RESPA, FDCPA, Bankruptcy Code and state foreclosure regulations.
* Ensure teams and staff receive Training specific to Pre-Foreclosure and Bankruptcy including role-specific compliance training modules addressing function-specific regulatory requirements
* Develop and maintain internal…