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Data Center Technician

Job in Zebulon, Wake County, North Carolina, 27597, USA
Listing for: Truist
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Support, Network Administrator
Job Description & How to Apply Below
Location: Zebulon

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you’ll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

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Regular Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)
Please review the following job description:
** This position on-site 5 days per/week with weekend rotation *
* ** Shift: 6am to 3pm
** Under considerable supervision, coordinate and maintain the Information Technology (IT) Data Center physical enterprise infrastructure environment and facility support systems. Provide installation, maintenance and support of the data center infrastructure to include cabinets, cabinet power distribution units, cabling infrastructure, as well as IT equipment to include mainframe, distributed systems, network equipment, direct access storage device (DASD), and distributed and mainframe storage as required.

Responsible for analysis and resolution of problems within the department. Utilize software and hardware tools for identification and diagnosis of problems and factors affecting the IT enterprise infrastructure performance and availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Assist with installation, routine testing, and analysis of all elements of the IT enterprise computing infrastructure facilities (e.g. power, communications and processing equipment, cabling infrastructure).
  • Receiving equipment deliveries
  • Provide support as required for the IT Data Center security policy.
  • Assist with collaboration with Data Center Services teammates and other technology teams in support of corporate objectives, project goals and initiatives.
  • Maintain documentation for supported IT enterprise infrastructure as required.
  • Retain ongoing knowledge of facilities management and technology within the supported IT enterprise infrastructure.
  • Provide 24×7 onsite or on-call availability for supported IT enterprise infrastructure, as required.
    QUALIFICATIONS
  • Required Qualifications

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • College degree in a related field
  • Two years of relevant Information Technology experience
  • A demonstrated understanding of applied enterprise computing technology
  • Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement
  • Experience with hardware maintenance on HP, DELL, and Cisco hardware
  • Familiarity with network interfaces and technologies
  • Familiarity with infrastructure cabling concepts and best practices
  • Familiarity with blade server technology and concepts
  • Resourcefulness in multi-tasking, anticipating needs, developing creative recommendations and researching/synthesizing information to resolve problems
  • Ability to acquire complex technical concepts through training and self-study
  • Good interpersonal and communication skills
  • Availability

    Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

    Travel

    Minimal and up to 10%

    General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

    All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings…

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