ATM Tester

This position requires someone to be in a hybrid office work setting in Cleveland, OH. We are seeking a highly detail-oriented and experienced ATM Quality Assurance Tester. The ideal candidate will be responsible for ensuring the quality, functionality, and reliability of Automated Teller Machine (ATM) software and hardware systems. This role involves meticulous testing across various ATM functionalities, including cash dispensing, card transactions, deposit processing, remote monitoring, and security features, to ensure a seamless and secure user experience.

• Collaborate with product managers, developers, and other QA engineers to understand ATM system requirements and specifications.
• Develop comprehensive test plans, test cases, and test scripts based on functional and non-functional requirements.
• Design and execute tests for various ATM operations, including but not limited to:
  • Cash Dispensing and Deposit (cash and check)
  • Card Transactions (withdrawal, balance inquiry, transfer)
  • Bill Payment and Mobile Top-up
  • Remote Deposit Capture (RDC)
  • Security features (fraud prevention, encryption, physical security)
  • Network connectivity and transaction processing
  • Error handling and recovery mechanisms
  • User interface (UI) and user experience (UX) across different screen types.

• Execute manual and automated test cases on physical ATM machines and simulation environments.
• Identify, document, and track software defects and hardware anomalies using a bug tracking system (e.g., Jira, Azure Dev Ops).
• Provide clear, concise, and reproducible bug reports with detailed steps, expected results, and actual results.
• Verify bug fixes and perform regression testing to ensure existing functionalities remain stable.
• Generate comprehensive test reports and communicate testing progress, results, and risks to stakeholders.

• Assist in the development and maintenance of automated test scripts for ATM functionalities.
• Utilize testing tools and frameworks relevant to ATM software and hardware testing.

• Ensure all testing activities adhere to industry standards (e.g., PCI DSS, EMV), regulatory requirements, and internal quality processes.

• Participate in daily stand-ups, sprint reviews, and other agile ceremonies.
• Contribute to the continuous improvement of QA processes, tools, and methodologies.
• Stay up-to-date with emerging ATM technologies, security threats, and testing best practices.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 3+ years of experience in Quality Assurance or Software Testing, with a focus on embedded systems or hardware-software integration.
• Proven experience testing ATM systems, point-of-sale (POS) systems, or other financial transaction devices.
• Strong understanding of software development lifecycle (SDLC) and QA methodologies (Agile/Scrum preferred).
• Proficiency in designing and executing detailed test cases and test plans.
• Experience with bug tracking tools (e.g., Jira, Bugzilla, Azure Dev Ops) and test management tools.
• Ability to read and interpret technical specifications and system design documents.
• Excellent analytical, problem-solving, and communication skills.
• Strong attention to detail and a methodical approach to testing.
• Knowledge of XFS layer and hardware device testing.
• Experience in integration testing with transaction processing systems, operating systems (Windows).
• Experience in NDC, DDC and AANDC protocols.
• Exposure to test automation tools or ATM simulators is a plus.

• Experience with ATM communication protocols (e.g., NDC+, DDC, ISO 8583).
• Familiarity with various ATM hardware components and their functionalities.
• Experience with test automation frameworks and scripting languages (e.g., Python, Java, C#, Selenium, Appium) for embedded or hardware testing.
• Knowledge of database concepts and SQL for backend data validation.
• Certifications in software testing (e.g., ISTQB).
• Experience with performance, security,…