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Infrastructure Delivery Manager III, DCC Communities

Job in Hamlet, Richmond County, North Carolina, 28345, USA
Listing for: Amazon
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Location: Hamlet

Infrastructure Delivery Manager III, DCC Communities

Job  | Amazon Data Services, Inc.

Amazon Web Services (AWS) is a fast‑paced technology company and a leader in data center operations. We are expanding our infrastructure management team and are looking for a proven technology manager with people‑management experience, strong technical knowledge, and a vision to elevate AWS Data Center Operations.

The infrastructure delivery manager will drive sustainable processes, automation opportunities, and high‑quality delivery of inbound capacity and equipment, while overseeing a growing team and ensuring low‑voltage structured cabling across the Amazon data center platform.

Key Job Responsibilities
  • Prioritize and assign tasks to data center technicians and operators; project manage, coach, and document processes.
  • Manage inbound capacity from receipt through deployment.
  • Install network and cabling infrastructure in a data‑center environment.
  • Guide, train, and educate staff on best practices for service owners.
  • Manage tasks and deliverables across small to large‑size projects.
  • Document and oversee policies and procedures to meet industry best practices and SLAs.
  • Provide weekly reports to the data‑center manager.
  • Coordinate team resources to support projects, including emergency, change‑management, and maintenance windows, as well as on‑call needs.
  • Recruit and train data technicians to maintain optimal staffing levels.
  • Host weekly staff meetings.
  • Drive compliance with Amazon performance management requirements.
Basic Qualifications
  • 5+ years of operations management experience.
  • Experience leveraging technology and implementing lean principles / Six Sigma to drive process improvements.
  • Experience with fiber‑optic and copper cabling standards, testing equipment, and troubleshooting methods.
  • Experience in technical work related to computer systems and technology components.
Preferred Qualifications
  • Bachelor’s degree or equivalent.
  • Experience with system‑management tools and client/server environments.
  • Experience in computer architecture or general hardware troubleshooting/debugging.
  • Travel up to 20% of the time.
  • Experience working in fast‑paced environments and managing workload during stress or escalated activity.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit (Use the "Apply for this Job" box below). for more information.

USA, NC, HAMLET –  –  USD annually.

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