Senior HRIS Officer

The Senior HRIS Officer is responsible for activities in support of the HRIS SAP Success Factors systems. This includes system support, problem resolution and new system or functionality implementation. This position works with the HR Country Key Users on configuration of security roles, workflow and business rules, ensuring data integrity, usefulness of critical people data, and creation of standard work, policies and procedures around HRIS maintenance and application.

• Manage the day-to-day operations, configuration, and maintenance of the HRIS Success Factors System modules including Employee central, Performance Management, Compensation, Learning Management, Succession and Recruiting
• Support with SAP release upgrades
• Support with UAT (User Acceptance Testing) during implementations & enhancements
• Provide regional end user support on data entry procedures, system navigation, troubleshooting and reporting
• Support with training of new users, managers and HR leaders globally
• Ensure accuracy and data integrity of HRIS system through periodic reviews and audits
• Support with Integrations with both HR and D&T systems
• Work with our Success Factors Partner EX3 on provisioning requirements, troubleshooting & implementation projects
• Raise support tickets with SAP as required
• Support with other HRIS projects as required

• Degree qualified or relevant experience
• Experience as a Success Factors administrator
• Advanced user of Microsoft Excel, specifically v-lookups, pivot tables, conditional formatting and advanced formula writing
• Strong understanding of HRIS structure, functions and processes
• Familiar with standard HR concepts, practices, and procedures including Benefits, Payroll, Employee central, Performance Management, Learning Management, Succession and Recruiting
• Experience collaborating with all levels of management and colleagues in other areas such as IT and Compliance
• Ability to communicate with technical and non-technical users and facilitate effective outcomes
• Must be able to independently prioritize assignments based on urgency and communicate timelines effectively
• Ability to maintain strict confidentiality
• Strong analytical, diagnostic and troubleshooting skills
• System testing
• Release cycle management,
• Creating and delivering system training
• Process documentation
• Implementation of HRIS modules
• Success Factors Recruitment module experience

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward‑thinking approach, we invite you to take the next step in your career with us.