Room Attendant

POSITION– ROOM ATTENDANT

The Room Attendants (hotel housekeepers) maintain cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces.

• Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
• Making beds, changing linens, and replacing towels and amenities.
• Vacuuming carpets, rugs, and upholstery.
• Dusting and wiping down surfaces such as desks, tables, and countertops.
• Emptying trash bins and replacing liners.
• Restocking supplies such as towels, toiletries, coffee, and tea.
• Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
• Checking for any maintenance issues or damages and reporting them to the appropriate department.
• Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
• Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
• Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
• Participating in training sessions on safety procedures and emergency protocols.
• Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
• Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.

• Communicate clearly, both in writing and verbally.
• Proficient in English (verbal and written).
• A great smile, positive attitude, and desire to work with an energetic team.
• Ability to work flexible hours, including weekends and holidays.

• Experience in a hotel or resort setting.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.

Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
Must be able to ascend to 12 feet in height on a ladder.
Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and assist guests with luggage and set up event rooms.

• Medical (with company contribution)
• Dental (with company contribution)
• Vision (with company contribution)
• 401(k) (with company match)
• Paid Time Off
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality

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