HCVR Room Attendant Third Shift

POSITION TITLE: Room Attendant

The Room Attendant plays a crucial role in maintaining the overall cleanliness of the hotel guestrooms. Their duties must be performed promptly and thoroughly, ensuring that the Caesars Standards of Operation are upheld at all times.

• Clean guest rooms and guest areas, including making beds, dusting and vacuuming, cleaning the bathroom, replacing supplies, cleaning windows, mirrors, and patios
• Utilize chemicals according to directions and familiarize self with all material safety data sheets
• Maintain a stocked, organized, and clean cart with sufficient supplies
• Report maintenance issues through appropriate channels for resolution
• Document and secure lost and found items
• Communicate with guests in a professional and friendly manner
• Assist Housepersons, including delivering guest requests and picking up used guest items
• Conserve energy by closing shades and draperies and turning down air conditioning and heat of unoccupied rooms
• Report hazardous conditions in the work area or equipment to Hotel Housekeeping leadership
• Utilize the housekeeping tracking system to update room status, assignments, and progress in an efficient and timely manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

• A high school diploma or equivalent is preferred

• Must be able to operate a handheld device
• A friendly, upbeat, outgoing personality is an essential requirement
• Strong interpersonal skills and excellent oral and written communication skills
• Self-starter: must work without close supervision, be quick, accurate, and able to handle multiple priorities in a fast-paced environment
• Must be able to clean a standard vacant room in 30 minutes or less

• Must be able to stoop, bend, reach, kneel, twist, grip items, work in small, shared spaces, and walk and stand for long periods
• Must be able to respond to visual and aural cues and read, write, speak, and understand English
• Must be able to lift up to 50 pounds and carry 5 pounds
• Must be able to work around dogs/pets
• Must be able to operate equipment including, but not limited to, vacuum cleaner, mop, and broom, and work with various cleaning chemicals without issue
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary. 5.29.25