BARTENDER

6 days ago Be among the first 25 applicants

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts:
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you’ll find exceptional work opportunities throughout North America, the Caribbean, Europe, Africa, the Middle East and Asia Pacific—as well as industry‑leading training, career development, recognition and rewards.

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and its award‑winning Green Partnership program.

An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

Bartender’s/Barman primary responsibility is to exceed all expectations of all internal and external guests. Facilitating an excellent guest experience in the outlet by ensuring exceptional products and services at all times. As a bartender, you will provide guests with the full experience that encompasses engaging and personalized service from beginning to end of service. Your role is to turn their moments with us into memories by delivering Fairmont’s service promise and the highest level of brand standards.

• Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.
• Proficient in the English language (verbal & written); second language is an asset.
• Must be able to handle a multitude of tasks in an intense, ever‑changing environment.
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must have sound knowledge of beverages and cocktails.

• Demonstrate Fairmont luxury standards in all interactions.
• Mix and prepare a wide range of beverage items.
• Greet all guests and colleagues in a warm, sincere manner, adopting a positive attitude to keep team spirit high.
• Ensure all guests leave the outlet with a lasting positive experience and impression of the outlet.
• Be punctual, efficient and courteous—maintaining a pleasing and helpful attitude towards each guest.
• Take pride in appearance and personal hygiene, ensuring uniform and shoes are always of the highest standard.
• Show genuine desire to provide an unparalleled guest experience.
• Handle guest feedback appropriately and, if unable to correct the situation, inform supervisors or managers to facilitate service recovery.
• Check and set up bar and equipment, place bottles correctly, and prepare adequate mise‑en‑place for the shift.
• Report to duty punctually, in full uniform according to appearance and grooming standards.
• Demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in the Fairmont Standards.
• Make and serve drinks in accordance with liquor laws.
• Maintain a clean and safe work and dining environment.
• Have full knowledge of available menus of the restaurant.
• Ensure safety in the bar, understanding and adhering to the company’s policies regarding fire, hygiene and safety.
• Maintain an accurate and reasonable inventory, completing nightly and monthly inventory counts.
• Order, stock and control all necessary par stock levels.
• Ensure licensing hours and laws are strictly followed.
• Monitor freezers and refrigerators; report any problems to technical services.
• Ensure costs are kept to a minimum by controlling wastage and breakage.
• Occasional…