IDD Monitoring Coordinator North

Position

IDD Monitoring Coordinator North Central at Trillium Health Resources

Remote in North Carolina within Trillium's North Central Region (Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson).

$54,106 - $67,210 per year

• Pay Plan
  
  Title:
  
  Coordinator
• Working Title:
  
  IDD Monitoring Coordinator
• FLSA Status:
  Non-Exempt

Trillium Health Resources is seeking an Intellectual/Developmental Disability (IDD) Monitoring Coordinator to join our Care Management team in our Mid‑State Region. This position is responsible for ensuring that services for members who receive Home and Community Based Services (HCBS) of Residential, Day Support, and Supported Employment are monitored based on the HCBS requirements during the member's plan year. The focus of this position is to ensure compliance with the final HCBS rule.

This position requires a dynamic, proactive approach to assessment, monitoring, and working with the Care Management team to ensure quality support and consistent adherence to waiver requirements.

• Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations, as applicable.
• Promote satisfaction with services through ongoing communication and timely follow‑up on any concerns/issues.
• Make announced/unannounced monitoring visits to members, including nights/weekends as applicable.
• Ensure that services are monitored as needed (including direct observation of service delivery, telephonic contact, emails, etc.) in all settings.

• Must meet QP status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full‑time experience with the MH/DD/SA population served; OR

A graduate of a college or university with a Master's degree in a human service field and has one year of full‑time, pre or post‑graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full‑time, pre or post‑graduate experience.

• Remote work option available for most positions.
• Health Insurance – no premium for employee coverage.
• Flexible Spending Accounts.
• Paid Time Off (PTO): 24 days, plus 12 paid holidays within first year.
• NC Local Government Retirement pension (defined‑benefit retirement plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness Qualifying Employer.

Typical working hours are 8:30am-5pm.

Mid‑Senior level

Full‑time