Emergency Department Secretary

Overview

First Health of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.

In addition, First Health has received numerous accolades for its patient care and outcomes, including recognitions from Health grades, U.S. News & World Report, and Becker's Healthcare.

Must have knowledge of medical terminology, must be self-motivated, & be able to exercise sound judgement in response to inquiries by patients & visitors. Must be able to prioritize tasks efficiently, concentrate on tasks being performed, & be adaptable to change. Must be able to multi-task. Must be able to perform duties quickly & accurately. Must be computer literate.

• Assisting patients, answering questions, and greeting them
• Handling phone calls, call bells, and inquiries, and communicating with other departments, physicians, and guests
• Managing patient admissions and discharges
• Coordinating with medical staff to relay important information, and maintaining accurate and up-to-date patient records, ensuring confidentiality
• Ensure that necessary forms and documentation are completed
• Support the emergency department by organizing and prioritizing tasks, assisting with patient flow, and maintaining a clean and orderly workspace.
• Ensuring compliance with regulatory standards and organizational policies

Completion of high school or its equivalent

Knowledge of medical terminology

Basic knowledge of computers