Patient Services Coordinator- Float Pool

Patient Services Coordinator

Job Details

• Answers telephone, screens and routes calls as needed and maintains appointment schedule.
• Completes referral tasks sent by physician practices and schedules appointments accordingly.

Working Hours

• Schedule:
  
  Monday-Friday 8am-5pm, Full Time.

Education and Formal Training

• High school diploma or GED and/or two (2) years of experience in a clerical environment.

Work Experience

• Medical Group Outpatient Clinic experience preferred.

Knowledge, Skills, and Abilities Required

• Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgement, and a professional attitude when relating with patients, families and co‑workers at all times.
• Actively functions as a patient advocate.
• Thorough knowledge of medical practice and care to assist in giving patient care.
• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in assisting in a variety of treatments and medications as directed.
• Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, co workers and the public.
• Ability to communicate clearly.
• Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies.

• Health Insurance (effective within 60 days)
• Health Savings Account
• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Disability insurance
• Paid time off
• Vision insurance
• 24 hr. Wellness Center Access (Gym)

Hugh Chatham Health is a not-for-profit community health care network of physician clinics and an 81-bed acute care hospital that delivers high quality, convenient health care to residents of the Yadkin Valley and Foothills region of North Carolina. They employ over 800 team members within the medical center, outpatient services, and 27 clinic medical group.

Hugh Chatham has been nationally recognized for patient satisfaction, patient safety, and clinical quality. Their vision is to be the best healthcare system in the nation with service as their guiding principle.