Administrative Specialist

Position: Administrative Specialist I
Location: Butner

** Agency
* * Dept of Health and Human Services
** Division
* * SEC OFFICE - HUMAN RESOURCES
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** CRH is currently recruiting for an Administrative Specialist I that will function as a Reimbursement Patient Relations Representative (PRR). The major purpose of this position is to serve as the primary contact person for all the clients assigned to them. This position is responsible for interviewing patient/guardians to accurately collect demographic, financial, and insurance information for the Epic system. Will use Epic's Real Time Eligibility (RTE) and external portals to confirm health plan coverage and obtain information for authorizations.

Will monitor and resolve assigned work queues in Epic and work closely with Central Billing Office to prevent billing delays. Responsible for managing a patient's personal funds to ensure compliance with policies.
** Knowledge

Skills and Abilities

/Management Preferences
**** Salary Range: $37,782.00 - $66,120.00
*** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
** The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:*
* ** Must be skilled in collecting, analyzing and completing financial data to determine appropriate billing decision.**
* ** Basic knowledge of governmental programs, i.e., Medicare, Medicaid, NC Tracks, Supplemental Security Income, WIRM, Palmetto, Veterans Administration, etc.**
* ** Must demonstrate proficiency in entering correct data into Hearts billing system timely.**
* ** Ability to interact and communicate with co-workers and the general public effectively in both verbal and written form.**
* ** Ability to interpret and implement accounting and bookkeeping principles and ability to organize and retrieve financial data records is required.
** This is a full-time position and is eligible for the full State benefits package including health insurance and retirement.  The normal working hours between 8:00 a.m.

- 5:00 p.m. Monday through Friday. However, flexibility is required to meet hospital needs.
** Compensation and Benefits**:
The state of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Employees also receive paid vacation, sick, and community service leave.
In addition, paid parental leave is available to eligible employees.
Visit the  for more information.  
** About the Facility:
** CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility.

Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.
** Supplemental Contact Information:
** DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
* Application Process
* ** Be sure to complete the application in its entirety.*
* * Resumes will not be accepted in lieu of completing this application.
** Information should be provided in the appropriate areas, to include the following:
Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive…