Supervisor, Indirect Lending​/Auto Buying

Description

At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together.

In order to achieve this state of success, this position will assist members with loan applications and other AFCU product account openings. This position counsel’s members as to best AFCU product to meet their needs, inputs and verifies documentation into the loan or account system and processes approved loans. This position mainly makes final underwriting decisions related to both indirect/sales finance auto loans, as well as Lifestyle Lending applications that come into the LOS from provider source relationships.

This position provides customer service throughout the loan request/and or account opening process and is responsible for cross-selling other Allegacy products and services.

This position reviews and underwrites loans that are not always within the guidelines of AFCU’s direct consumer auto loan guidelines, assuring consistency within the credit granting processes. The position also functions as ongoing support and assists in the training of new employees and those with identified training needs in related areas. This position is often also required to assist in management of the loan workflow process related to both indirect and lifestyle loans, which often includes loan processing and documentation functions, in addition to underwriting of these loans.

This position will also be responsible for the supervision and performance review of the non-sales positions within the indirect lending area. These include indirect loan funding processors, and the other indirect loan underwriter(s). The loan processing, funding, and ACH functionality will be overseen by this individual. This individual will be the main point of contact with the indirect and lifestyle lending LOS as well.

He/She should monitor the proper functionality of the LOS day to day to ensure its performance is adequate to meet the business need and work with the vendor to resolve issues that might occur.

This position reports to the Manager of Retail Lending. This position provides needs based advice and counsel to members in respect to their borrowing needs while offering additional products that will assist AFCU in becoming the primary financial institution for our membership. The objective is for this indirect auto loan to be a conduit that leads to a deeper relationship with this new member.

This position must be thoroughly aware of all AFCU products and services along with the proper disclosures and regulations and ensure that they are properly communicated at loan or account closing.

In this regard, the position, as much as any other in the credit union, has the responsibility of protecting the credit union from loss by making sound lending decisions in a more risky market.. This position works directly with indirect dealer relationships in order to provide timely and efficient decisions that offer AFCU an optimal chance to eventually fund each application received.

This position must be willing and able to work on Saturdays and many legal holidays (even though the credit union might be closed) in order to meet the demands of the indirect auto lending marketplace. The quick decisions required of this position, require the innate ability to spot potential “red flags” within a potential applicant’s credit history and/or job history.

This loan type carries a higher loan loss risk level if every possible measure is not taken to ensure credit legitimacy and quality.

• Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees’ performance.
• Recognize employees who perform at a high level.
• Hold employees accountable for their performance, attitude and behavior.
• Meet with each employee to review previous performance, set goals for…