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Coordinator I - Online Retention

Department: Academic Advising

SALARY | $40,400

LOCATION | Daytona Beach Campus

JOB TYPE | Fulltime

POSITION | #11751

POSTED | 2/6/2024

CLOSING DATE | Open until filled

Overview

We are seeking a Coordinator I - Online Retention to support retention initiatives and student success in the online study environment.

Note:

The original description contains a mix of content about the college, benefits, and job requirements. This refined version keeps core job information and presents it in a structured, clean format.

Required Qualifications

Bachelor’s degree in education, communication, psychology, student affairs or a closely related field. Two (2) years of related work experience in a college setting.

Working Hours

Will vary between 8:00 a.m. – 7:00 p.m., Monday-Friday. Occasional evening and weekends are required. Ability and willingness to work a flexible schedule to accommodate the needs of the program including evenings, weekends, and other DSC sites.

Key Responsibilities

• Review student records for retention issues; follow up on progress through personal contact and correspondence.
• Work collaboratively with the Division of Online Studies to promote online student success through improved processes and student outreach campaigns.
• Document and track student issues using electronic files; prepare periodic reports.

Knowledge, Skills, & Abilities

• Ability to handle multiple responsibilities simultaneously.
• Ability to utilize data and information to make decisions and projections.
• Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision.
• Knowledge of or ability to learn student information systems such as People Soft and Salesforce.
• Ability to develop and deliver training presentations and programs.
• Ability to assess program needs and conceptualize new programs.
• Ability to develop short and long term strategic plans.
• Knowledge of FERPA regulations for handling student records.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work collaboratively and build strategic relations with colleagues, coworkers, constituents, and volunteers.
• Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
• Ability to take initiative to plan, organize, coordinate, and perform work in various situations when numerous demands are involved.
• Ability to operate personal computers with proficiency and learn new applications and systems.

Application Instructions

For consideration, applicants must submit an online application tona State.edu/hr. Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. The application must include the names, addresses and telephone numbers of three professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application.

Candidates will not be considered if copies of transcripts (and/ or third-party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment.

Criminal background checks are required.

For more information, please contact  or visit our website at .

Daytona State.edu
.

Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact .

Daytona State College prohibits discrimination and provides equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, and veteran status. For more details, read our policy at this site https://(Use the "Apply for this Job" box below). or contact Human Resources at  or 1200 W.

International Speedway Blvd. Building 100, Room 303 Daytona Beach.

EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER