Federal Study; On-Campus - Graduate Assistants

Please see Special Instructions for more details.

Please upload your resume and Federal Work Study Authorization Form online.

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, ).

Position Information

Advertising Department

Advertising Department STUDENT FINANCIAL AID

Academic Term/Year FALL 2025/SPRING 2026

Position Title

Posting Number 07768

Position Number 07768

Student Job Category

Number of Vacancies 3

Job Description

ECU Department of Student Financial Aid is currently seeking several Graduate Assistants. This position supports the Office of Student Financial Services for providing excellent customer service to current and prospective students and their families that visit the SFA office or contact us via telephone or email.

• Other duties include:
• Providing the first-line of contact for students, parents, faculty and staff for the Student Financial Aid Office.
• Processes all incoming/outgoing mail to ensure timely processing of financial aid documentation.
• Answering questions either by phone, email or in person, and conduct follow-up communications with students, parents, faculty and staff as needed and other duties as assigned.

Bachelor’s Degree; acceptance into East Carolina University graduate school program

Candidates must exhibit strong customer service and organizational skills, proficiency in computer applications, the ability to plan, organize and prioritize work, and have the ability to multi-task.

Please upload your resume, transcript and Federal Work Study Authorization Form online.

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, .)

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAA ) should contact the ADA Coordinator at  (Voice/ TTY ) or ADA
-Coordinator.

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