Part Time Account Representative; Teller-Angier

Summary

Minimum 30 hours per week working in a positive environment.

Ensure clients receive excellent service in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.

• Provides professional teller services to the bank’s customers by prompt acknowledgement of the customer, maintaining a friendly and courteous demeanor, ensuring customer satisfaction on transaction requests and presenting a professional image.
• Accurately and efficiently completes customer transactions, including but not limited to: cashing checks, receiving deposits, savings account transactions, change orders, processing transfers, loan payments, cashier’s checks, stop payments and wire transfer requests.
• Follows bank and department policies and procedures, regulations and security procedures, completes necessary documents and maintains customer confidentiality.
• Responsible for achieving performance standards for referrals and cross-sell of products and services to achieve bank growth objectives.
• Processes mail, night depository and ATM deposits.
• Balances cash drawer and maintains control and accounting of the bank’s cash assets.
• Assists in completing special day-end processing and daily reports.

• High school diploma or equivalent experience.
• Cash handling experience.
• Excellent customer service and communication skills.
• Accuracy and attention to detail.
• Ability to effectively access and interpret information on computer screens, documents, and reports.
• Ability to utilize processes and techniques for detecting fraud and preventing fraud situations.
• Objectively handle, process, and secure sensitive information and communications.

• Prior teller experience – a plus.
• Ability to work independently and as a team with excellent time management skills.
• Knowledge of personal computer and related word processing and spreadsheet software.
• Proficient oral and written communication skills.
• Ability to lift and carry objects up to 20 pounds.

• Confirmation of a good employment history.
• Confirmation of no criminal convictions.
• Good credit status for prior two years.
• Capable of communicating on multi-line telephone, composing short memos, reading, writing, hearing, bending, standing, speaking, reaching, sitting for long periods of time.
• Lifting and carrying objects up to 20 pounds, turning full range of motion above head.
• Researching, gathering, compiling data, proficiently entering data in preparation of spreadsheets, text or graph reports.
• Understanding manuals, policies and procedures.
• Learning in a reasonable amount of time and accurately applying that knowledge.
• Completing tasks with numerous interruptions.
• Performing job duties and responsibilities without direct supervision at the level permitted or authorized in accordance with job responsibilities.

Angier

EQUAL OPPORTUNITY EMPLOYER