Guest Experience Agent; Front Desk
Job in
Sugar Mountain, Avery County, North Carolina, USA
Listed on 2026-01-22
Listing for:
Courtyard Banner Elk
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Location: Sugar Mountain
A family-owned hotel located in Sugar Mountain is seeking a Front Desk Agent to greet guests and handle inquiries efficiently. The ideal candidate should have experience in customer service and hospitality. Responsibilities include checking guests in and out, resolving complaints, and ensuring overall guest satisfaction. Applicants should possess a high school diploma or equivalent, along with proficiency in Microsoft 365.
The position comes with competitive benefits, including medical and PTO.
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