Operations Assistant

This job posting closes on Sunday, March 1st at 5:00PM. All applicants must complete the application in full below and submit their resume.

Location:

New Hanover County, NC
Primary Area of Work:
Carolina Beach & surrounding coastal communities

Employment Type:

Part-time or Full-time (with some flexibility based on experience and availability)
Compensation:
Pay dependent on experience (see below)

We’re hiring a highly capable and detail-oriented Operations Assistant to support day-to-day operations across a portfolio of residential and hospitality-focused properties in New Hanover County. This is a hands-on role that blends field work (properties, vendors, readiness) with coordination and documentation. You’ll work closely with ownership and take on more responsibility over time.

• Keep properties guest-ready between stays: walkthroughs, visual inspections, and readiness checks
• Identify, document, and report issues related to maintenance, cleanliness, supplies, or presentation
• Coordinate vendor and contractor access, scheduling, and follow-ups
• Support inventory management (supplies, linens, equipment)
• Visit properties regularly to ensure quality, consistency, and brand standards
• Communicate and respond to guests inquiries and messages in a timely manner
• Assist with property setup, organization, staging, and occasional light-to-heavy hands-on tasks as needed
• Handle time-sensitive issues when necessary and serve as a reliable on-the-ground presence in Carolina Beach
• Provide occasional in-person communication with guests and clients when needed
• Maintain operational organization: checklists, documentation, notes, and basic reporting
• Track open tasks and workflows and communicate clear updates to the owner and team
• Support scheduling and coordination of services across the portfolio
• Support special projects as the business grows (example initiatives include expansion into new markets and launching new programs)
• Live near Carolina Beach or Wrightsville Beach (most of the current portfolio is located there)
• Reliable transportation and comfort driving locally throughout New Hanover County
• Availability for occasional weekends, early mornings, evenings, or off-hours as business needs require
• Willingness to travel occasionally as the company expands
• Comfortable doing both field work and administrative coordination (this is not a desk-only role)
• Able to lift and carry up to 50 pounds
• Able to navigate stairs, outdoor areas, and varied property layouts
• Comfortable working in coastal conditions (heat, humidity, sand)

• Basic handyman skills (preferred, but not required)
• Basic accounting or bookkeeping familiarity (preferred, but not required)
• Interest or experience in any of the following (preferred, but not required):
• Content creation, photography, or visual storytelling
• Social media or digital marketing awareness
• Basic website or design tools (Word Press, HTML, Adobe Illustrator/Photoshop)

You’ll likely be a strong fit if you:

• Take commitments seriously and follow through
• Work independently without constant oversight
• Notice details others miss and take pride in quality
• Communicate clearly, ask good questions, and learn quickly
• Like a mix of structure and variety and enjoy hands-on problem solving
• Look for solutions and improvements, not just task completion

We value: family, relationships, honesty, accountability, clear communication, quality work, continuous improvement, and respect.

• Standard work hours align with business needs
• Some weekends or off-hours may be required, especially during peak season
• We plan ahead when possible and respect personal time, but hospitality operations sometimes require responsiveness outside traditional hours

• Pay is dependent on experience, skill set, and demonstrated reliability
• Growth and pay opportunities are available within the first 6 months
• The ideal candidate will start between $12-$15/hr. and could earn $18/hr. within the first year
• This position can easily grow into a larger role over time with increased pay

Please submit:

• Complete application below with your resume

Step 1 of 3

33%

Your Name

First Last

Your Email Address

Enter Email Confirm Email

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Your Phone

Best Time To Call You When is the best time for us to reach you via telephone?