Receptionist, Administrative​/Clerical

Receptionist

H&R Block

Location:

Garner, NC

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

Seasonal Client Service Professional/Receptionist role focused on delivering excellent client experience and ensuring client needs are met efficiently.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients based on their preference.
• Ensure all client needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Should be comfortable in a fast‑paced environment and able to handle multiple tasks while maintaining quality service.

Employee Assistance Program, wellness program, caregiver support, discounts, medical coverage, 401(k) retirement savings plan, employee stock purchase plan, and other benefits available to eligible employees.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.