Receptionist, Administrative​/Clerical

Receptionist

Join the H&R Block team as a seasonal Receptionist—your role centers on welcoming clients, orchestrating schedules, handling phone inquiries, and ensuring a seamless client experience.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels like they belong.

You will answer phones and greet clients in a personalized, friendly, and inviting manner, match clients with the right tax professional, schedule appointments, and ensure all client needs are met whether in person, over the phone, or virtually. You will maintain office cleanliness and organization and perform other duties as assigned.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients warmly.
• Match clients with the best‑suited tax professional.
• Schedule clients according to their preferences.
• Ensure all client needs have been met during service.
• Maintain office cleanliness and organization of resources.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility required).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail

Pembroke, NC

Sponsored Job #31910