Receptionist - Franchise

Overview

Receptionist - Franchise Location at H&R Block

This role is a seasonal/part-time front desk position focused on welcoming clients, guiding them to the right tax professional, and supporting our client service team.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they prefer
• Help ensure all clients’ needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Not Applicable

• Full-time

• Administrative

• Retail

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