SOC Operator

Overview

Become part of one of the largest and fastest‑growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high‑quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long‑term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition.

We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest‑growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and has opportunities to advance your professional career.

Sunstates Security is currently hiring Full‑Time SOC Operators in the North Canton, OH area. This position offers a pay rate of $19/hr, paid weekly.

• 1+ years of security, law enforcement, and/or military experience
• Comfortable with technology (tablets, computers, Microsoft Suite, etc.)
• Intermediate computer and data entry skills
• Knowledge of Access Control / Video Monitoring Systems
• 1–2 years of high‑pace / volume security in GSOC / SOC
• Detail oriented; over‑communicates, documents & reports all details
• Ability to work various shifts, days, weekends, and holidays
• Flexible and team oriented
• 2+ years of experience in a customer service role
• Exceptional report writing skills
• Must be reliable

A Security SOC Operator may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security SOC Operator will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

High School diploma or equivalent

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits include Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, 401K/403b Plan, and Educational Assistance.

Entry level

Full‑time

Management and Manufacturing – Security and Investigations